FAQ
Question/Answer
Q: How long until i get my order?
A: All orders are processed as received during normal business hours 9am to 5 pm Monday through Friday. You will receive an email with your delivery and tracking information.
Q: Do the appliances have a manufacturer warranty?
A: The manufacturers warranty info will be available in the product description if applicable otherwise all products are sold as is no warranty.
Q: Do I have to buy Hoses for the washer/cord for the dryer?
A: WinBop will supply for any laundry equipment we sell: water and drain hoses for washers and up to 4ft of vent hose as well as 3 or 4 prong cords for dryers.
Q: Does WinBop Recycle?
A: Yes. We make a daily effort in our concern for the environment by providing services in the field of appliance recycling and freon recovery.
Q: Will the delivery driver haul off my old appliances for free?
A: If you have purchased a related appliance valued over $149 then Yes. Please let us know before we arrive if you need appliances hauled away. Refrigerated appliances are subject to a $25 recycling fee. If you have not purchased an appliance from us then recycling and haul away fees will apply.
Q: Does WinBop accept returns?
A: No
Problem - Cause - Solution
P: My Dryer takes several cycles to dry. Seems warm inside but not drying in one cycle.
C: This is likely a venting issue. The 4inch vent that exhausts the dryer to the outside of the home may be clogged.
S: You can hire a duct cleaning company or purchase the "Lint Eater" tool from most home improvement stores.